Ready flowChannels and custom flows

Custom Flows

Build any flow on hundreds of signals about how your customers browse and buy. The technology won't limit what you come up with.

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How it works

  1. 1
    Pick the moment

    The flow starts when a customer does something: visits the site, views a product, abandons a cart, buys, leaves a review or simply has a birthday.

  2. 2
    Decide who gets it

    Combine purchase history, activity, profile data and time into any conditions. Every customer gets a message that fits them.

  3. 3
    Send it where the customer is

    Email, SMS, WhatsApp or an on-site pop-up. You can also tag the customer and guide them further.

  4. 4
    Watch revenue grow

    The report shows how much each flow earned, so you know what to develop next.

How our customers do it

Flows built by stores on edrone. Each one serves a different business goal.

Cosmetics store

Reminder before the product runs out

45 days after buying a cream, the customer gets an SMS with a reorder link.

Pet food store

Restock food before it runs out

Send date calculated from pack size and the last purchase date.

Fashion store

New collection for regular customers

Customers tagged VIP see the collection a day early, on WhatsApp.

Electronics store

Accessories after a device purchase

A week after buying a laptop, an email with matching accessories.

Bookstore

The next volume of a series

Pop-up and email when the next book in a series the customer bought comes out.

Home furnishing store

Follow-up after a category visit

A customer who viewed sofas 3 times gets a guide and recommendations.

Turn on this flow today

Free account, 100 SMS to start, no credit card required.

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